How National Freight Hub works
National Freight Hub is a logistics directory and buyer resource. This page explains where listing details come from, what each badge means and does not mean, how often facts are checked, and how a company corrects or removes its information.
What National Freight Hub is
National Freight Hub helps buyers find logistics providers by service, location, and logistics need. It covers freight, warehousing, fulfillment, cold chain, import/export, trucking, and specialized logistics providers across the United States.
It is a research and comparison tool. It is not a broker, and it does not arrange or manage shipments.
Where listing details come from
Every fact on a profile shows where it came from and when it was last checked, in a short line under it. When the company has entered its own value for something, that value is shown instead of any public source.
| Source | What it covers | How it is labeled |
|---|---|---|
| The company | Anything a company representative entered or confirmed on a claimed profile. | "From the company, updated Aug 2026" or "Confirmed by the company, Aug 2026" |
| The company's website | Services, certifications, temperature ranges, facility size, integrations and service areas, taken only when the exact words appear on the company's own website. A person at National Freight Hub reads the sentence before the fact is published. | "From the company's website, checked Sep 2026", linked to the page |
| FMCSA | USDOT and MC numbers from the Federal Motor Carrier Safety Administration's public Company Census File, matched to a listing only when at least two details agree, one of them strong (such as the same phone number). | "FMCSA record, checked Sep 2026", linked to the record |
| U.S. Census Bureau | The approximate location of a city, used for maps and distance. It is the city's center, never a street address. | Not shown as a fact on profiles |
| National Freight Hub | Details our staff added for a company that has not claimed its profile, usually from the company's own materials. | "Added by National Freight Hub, Jul 2026" |
| The original directory import | Older details from the data the directory started with. They have no recorded source or date. | "From the original directory import, not yet checked" |
Facts from public sources are proposed by software that only keeps a fact when the exact words are on the page. A person reads each one before it is published.
How often details are checked
We re-check company websites and FMCSA records in rounds, not on a fixed schedule. Every fact shows the month it was last checked, so you can judge how current it is, and each profile shows the most recent check near its name.
A company that has claimed its profile can confirm its information at any time. After 12 months without a new confirmation, the profile says so in amber.
Our website checker identifies itself as NationalFreightHubBot, reads a site's robots.txt and follows it, and requests at most one page per second from a site. A company that does not want its website read can block NationalFreightHubBot in robots.txt.
What the badges mean
A profile can carry up to three badges. They are always shown separately and never merged.
Means: A company representative manages this profile and can correct it.
Does not mean: It is not a quality rating, and it does not mean National Freight Hub reviewed the company.
Means: The company confirmed within the last 12 months that the details on its profile are current. After 12 months without a new confirmation it shows as "Last confirmed [date]" in amber.
Does not mean: It is the company's own statement. National Freight Hub does not audit it.
Means: Listing upgrades that make a profile more visible. Featured listings appear in their own section, in an order that rotates daily.
Does not mean: They are not ratings and do not mean a provider is a better fit for your freight.
A profile no company has claimed says “Not yet claimed. Details come from public sources listed below.” Its details may still be accurate; check the source line under each one.
Listing upgrades
Featured and Enhanced are listing upgrades and are always labeled. Featured listings are shown in their own section in an order that rotates daily, so no company is pinned to the first slot. Neither is a rating, and neither guarantees provider quality or suitability. Buyers should still compare capabilities, location, services, pricing, and fit.
How buyers should compare providers
Before you choose a provider, work through this checklist:
- Confirm the services offered
- Confirm the locations served
- Ask about minimums
- Ask about pricing structure
- Ask about software integrations
- Ask about industries served
- Ask about certifications and compliance
- Ask about onboarding timeline
- Ask about the communication process
- Ask how they handle exceptions, claims, delays, and returns
How a company corrects or removes information
Claim the listing to correct any detail yourself. What you enter replaces facts from public sources for the same field, and you can confirm your information is current from your account.
Report an error with the link under the Sources on any profile. Anyone can use it, and a person checks every report. To ask for a listing to be removed, use the contact page with the listing name. If a fact from your website is wrong, tell us and we will take it down.
Neutrality statement
National Freight Hub is designed to help buyers compare logistics providers more clearly. We do not guarantee that any provider is the right fit for a specific shipment, facility need, fulfillment program, or compliance requirement. Buyers should confirm all details directly with the provider before making a decision.
Methodology: frequently asked questions
Does a Featured listing mean a provider is better?
No. Featured and Enhanced are listing upgrades. They increase a provider's visibility on the site and are always labeled. They do not mean the provider is higher quality or a better fit for your shipment, facility, or program. Always compare capabilities, location, services, pricing, and fit.
Does National Freight Hub check the providers it lists?
We check where each fact came from, not the quality of the company. Facts from a company's website or FMCSA are read by a person before they are published, and each one shows its source and the month it was checked. Confirm details directly with the provider before you decide.
Where does a fact on a profile come from?
Each fact has a short line under it: from the company, from the company's website, from an FMCSA record, added by National Freight Hub, or from the original directory import. Website and FMCSA lines link to the page or record.
How do I report incorrect information?
Use Report an error, under the Sources on the profile. Say what is wrong and, if you know it, the correct information. To request removal, use the contact page. A company can also claim its listing and correct it directly.
Can a company update its own listing?
Yes. A company representative can claim a listing to correct information and add services, facility details, certifications, photos, and contact preferences. What the company enters replaces facts from public sources for the same field.